The Public Test Channel (PTC) for Quest and Quest 2 v.39 is starting to roll out today. Let's use this thread for collecting feedback on it. Share your impressions and let us know if you see any issues. Please make sure to also send in bug reports along with posting here if you notice anything wrong.
When sharing feedback, try to include as much detail as possible to help the team investigate.
It is, yes. Unfortunately since you've factory reset, you're likely to be stuck even if within PTC builds it's fixed, unless they come up with a solution as they said they would. If it's of any help, you're definitely not alone, as there's quite a few us of in that predicament as well due to trying to fix the issue in the first place.
The team is also aware that anyone who factory reset their headset in an attempt to fix this was removed from PTC, though they are still running PTC software. They'll be considering a solution for these folks as well and I'll update you all as soon as there's news.
What a useless post. It doesn't sound like the author has tested it himself. You also need a developer account to access the Quest2 with sidequest at all. Also, I won't change anything else on the Ouest 2 until support announces a verified procedure. It was already a big mistake to reset the Quest 2 to factory condition. Why the support can't unlock PTC for the affected users is a mystery to me. The Quest 2 has been lying around as a paperweight for a week.