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DwightMc25
Community Manager
Community Manager

Hey Everyone,

The Public Test Channel (PTC) for Quest v72 is starting to roll out soon for Meta Quest 2, Meta Quest Pro, Meta Quest 3 and Meta Quest 3S.

If you're seeing an issue or bug after updating to PTC v72:

1) For issues: Go to our Get Help board and search for any existing thread on the issue, if you don't find one, make a new thread. Please add the tag "PTC v72" to the thread and in the title. This way everyone can look for just PTC v72 issues too.

2) For bugs: If you come across a bug, please post each one you spot in its own thread, to keep track of individual issues separately.

Share your impressions in the comments below and let us know if you see any issues.

Please make sure to also send in bug reports along with posting on the forums if you notice anything going wrong.

We know it's tough when you run into a problem on a PTC build and want to thank you all again for testing out PTC and sharing your feedback! This feedback is extremely helpful to our engineering teams. We appreciate your interest and persistence in testing out the core functionality of software as we develop!

128 Comments
jimmie.312807
Protege

@AiroKunOmega broke link.. how so? They're going to need details to investigate.

Origami4gamin_TTV
Rising Star

Remote Desktop dissappear on the Quick settings yesterday on V71, haven't looked at the PTC V72 yet. I hope it's just a bug

Kangelos
Expert Protege

@Origami4gamin_TTV  , i was on PTC v72, turned PTC off and downgraded to v71 

automatically. Now i am missing the Remote Desktop on the Quick settings too but the most
weird is that i am also missing casting to desktop and the cast button on meta quest link app on pc.

Origami4gamin_TTV
Rising Star

I heard casting will be moving to quick setting too but I haven't seen it happened. We know something happening now, things are becoming missing 

Kangelos
Expert Protege

@Origami4gamin_TTV , hopefully they will sort these problems down on the next release.
Casting to desktop directly is a huge improvement over web casting and its a feature i used a lot.
Tried factory reset again, reconnecting everything, repairing meta quest link app, restarting router etc.
Guess its gone for now.

Origami4gamin_TTV
Rising Star

I hope the more they see people missing the Remote Desktop or the casting, they will notice the problem earlier and fix it

Origami4gamin_TTV
Rising Star

@jimmie.312807 I agree, details are important 

Zecole
Explorer

I was using PTC v72 and turning off PTC does not downgrade to v71. Can I fix this?

Origami4gamin_TTV
Rising Star

@Zecole if you factory reset when your on PTC, it will not downgrade to the previous version. The toggle for PTC needs to be turned off first in the Meta Horizon app and check at software update in the headset, or go out of setting and go back in, to refresh. Or if factory reset was done first, toggle back on and back off for the PTC in the Meta Horizon app and check the headset software update. It should popped up forV71

Zecole
Explorer

@Origami4gamin_TTV I followed your advice and took it one step at a time. And I reached the desired result. Thanks for the advice!

Origami4gamin_TTV
Rising Star

There will be always, in most times, 2 ways of doing a rollback on the previous version. 

MysticOperator
Honored Guest

i really wanna start doing PTC's but i cant ever get a enrollment sadly

Origami4gamin_TTV
Rising Star

@MysticOperator Either it's a gradual enrollment, or it's full, if you can't turn it on through the mobile app.

Origami4gamin_TTV
Rising Star

V71 as well V72 have a full listing of rooms to name your scan room layout, instead of a limited of amount we use to have

YaLun99
Honored Guest

72會導致自己安裝的APP視窗無法點選,妳們有測試過嗎?71版本就正常能點選,害我被系統還原,還要重設系統,請你們好好測試後再放出來。

TruFoox
Honored Guest

i just got another update for v72. very small, like 18mb. what was it?

Conrailguy
Explorer

Looks like system menu went back to the original box'y menu again from the double window pane look.  Was just getting use to it too.  Not really sure what else changed.

MikeWizzow
Honored Guest

Testing for me!

Origami4gamin_TTV
Rising Star

Thank you for keeping us updated on the new version @TruFoox 

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Origami4gamin_TTV
Rising Star

I do see right now 1 thing that's new for me, camera setting is different. Photo Aspect Ratio setting was added on V71 and V72

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Origami4gamin_TTV
Rising Star

@Kangelos Remote Desktop app is back again on the Quick settings, both V71 and V72

PenguinInChicago
Expert Protege

Anyone else notice that video recording is not picking up the mic audio unless you click record video in camera app and select record mic audio and only that time you have to click it everytime and only in camera app.

Origami4gamin_TTV
Rising Star

@PenguinInChicago no, I don't understand your question. Never have issues with the audio on the mic

Origami4gamin_TTV
Rising Star

New update today

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Origami4gamin_TTV
Rising Star

@PenguinInChicago video recording will asked permission on the mic if the headset got factory reset, or a brand new headset. And after approving the mic to be used it will stay on forever, unless another factory reset happens. 

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Origami4gamin_TTV
Rising Star

I'm more seeing that V72 is mostly all about fixing issues, enhancing features and preparing upcoming new features. That's my thoughts 

TomCgcmfc
MVP
MVP

I got non-PTC v72 today on both my QPro (507mb) and Q3 (363mb);  version v72.0.0.530.347.  My meta-link pc app is still on version v71.0.0.451.524.

All looks and works pretty well the same with my QPro.

My Q3 is a different story though.  I now have the new universal menu with things split up all over the place.  I'm sure I'll get used to it but I really don't see the point in changing from the previous menus.  Also, when I press/hold the power button to get into the power off options all I get is a grey void with some black dots along the bottom.  The only way I can currently power off is to press and hold the power button until I get a power off chime.  I have filed a bug report on this.

Tested both out with a few standalone and PCVR apps (Link and Air Link) including msfs2020 and a few SteamVR apps and all seemed to work fine.

Again, I'm not enrolled in any PTC nor do I have auto updates enabled.  So, when I checked for updates I did have a choice to update now or later.

Kinda disappointing that there isn't a final release v72 thread with release notes yet.  We never even got this with v71, lol!  Cheers.

Origami4gamin_TTV
Rising Star

@TomCgcmfc interesting that you have non-PTC V72. I have 2 of the same Q3 but I'm able to rolled in and out of PTC, and V72 is showing as PTC Version. 

TomCgcmfc
MVP
MVP

@Origami4gamin_TTV  Ya, just another Meta update mystery, lol! 

On my Q3 new menu/update there now is an option to update and save backups before power shutdown.  So maybe that's what meta wants us to select and then just use the power button to turn it off.  I found I could enter/exit sleep mode by short pressing the power button, as before.  Under the menu/power there is a restart button but when I tried that I couldn't select anything with my Q3 controllers after it restarted.  The light shaft from them shoed up fine, I just couldn't select anything.  So I then needed to do a full power down and power up again.

Again, funny that my QPro with the very same update version doesn't do all that, thankfully, lol!  So far, I'm not a big fan of v72 with my Q3.

Origami4gamin_TTV
Rising Star

I'm still waiting for the new UI to show up on my headset. Got some, but not the whole revamping. 

PenguinInChicago
Expert Protege

@origami4gamin_ttv i don't have that option guess i will have to perform a reset

Origami4gamin_TTV
Rising Star

@PenguinInChicago Best idea, factory reset will help you on missing features 

PenguinInChicago
Expert Protege

@Origami4gamin_TTV Backing up with sidequest first as this is still a new headset I just wish we could backup our bookmarks LOL

Origami4gamin_TTV
Rising Star

@PenguinInChicago maybe if they made a way for an account to be made and login like Google lol

PenguinInChicago
Expert Protege

you mean like maybe if they had a login as a meta account/facebook account? yeah but they would have to be a big company for that lol /s 

Origami4gamin_TTV
Rising Star

@PenguinInChicago Yup, something that Meta could think about doing in the future 

PenguinInChicago
Expert Protege

maybe if they had a cloud backup service /s

PenguinInChicago
Expert Protege

thing that really urks me is this is a brand new Quest 3, but also im urked by finding out my debit card got removed by my bank without any explanation so they will need to send me a new one or ill have to go venture out in the cold to the bank today 😞

PenguinInChicago
Expert Protege

@origami4gamin_ttyv no luck went through all that yet it still asks every time to include mic audio 

Origami4gamin_TTV
Rising Star

@PenguinInChicago I'm sorry that your having trouble with it, my answer is right now to bring it up to Meta Support. 

Origami4gamin_TTV
Rising Star

@PenguinInChicago Unless your having mic permission on all apps. Meta Quest headset have introduced a new mic permission on V72

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JeffNik
MVP
MVP

Question - many months ago a "hide" feature was announced, and (assumedly) released that allowed you to get apps that you don't plan on using anymore out of your app list. Being a long time Oculus/Meta VR enthusiast, I try just about everything I can from the store and would LOVE to use this feature to remove all the old junk from my library.

It's been so long since the feature was announced, that I'm confident it must be generally available by now, and that there's something account related that's keeping me from having access to it. Hell - even the test users I created on my Meta developer's page for multiplayer testing have it: if I log into their account on my Quest Pro and Quest 3 it's there, but when I switch back to my account it's gone. I reached out to support, but I found their responses (to put it politely) ... lacking - they don't even understand what I'm asking after 4 back-and-forth's.

I'd love to get a feel for how many of you see the "hide" option in the three-dot menu for each app in your library, and how many DON'T see it.

Origami4gamin_TTV
Rising Star

@JeffNik I think the hide app and remove apps from library will be gone in future updates. Sounds to me they are replacing it with Smart Storage idea. After a certain amount of days it will delete from the library. But able to install again from the store 

JeffNik
MVP
MVP

That would work for me - as long as 1) I can archive on demand, 2) have a list of archived titles available. Thanks for letting me know about that possibility.

TomCgcmfc
MVP
MVP

@JeffNik  I've had the Hide option on both my Q3 and QPro for quite some time and it is still there with the latest V72 non-PTC updates I got yesterday.  Sorry, I'm not sure why you don't have this?

I'm not even sure why even though both headsets are on the same version of V72 (version v72.0.0.530.347) the new (busy) UI only shows up on my Q3, not my QPro.  Maybe a rollout thing, but who knows since we get very little, if any, update details from mods on this user forum anymore.  Kinda disappointing imho.

Edit;  I don't use the cloud save option and I don't know if that has anything to do with your Hide option not showing up.  Maybe disable this and clear your cloud saves.  Probably a long shot but I thought I'd mention this just in case cloud saves may effect the Hide option.  Cheers.

Origami4gamin_TTV
Rising Star

@JeffNik @TomCgcmfc Hide options still existed on my headset, had removed apps from library option for a limited time and went back to hide options. It's kinda sad to see it go on the removed apps from library option 

Choleni
MVP
MVP

@TomCgcmfc 

Edit; I don't use the cloud save option and I don't know if that has anything to do with your Hide option not showing up.

I don't think so, I have cloud saving enabled and had the "Hide" option for a while... it's gone, I don't have it anymore.
But I do have the "Remove from Library" option now.
I'm still using v71 and never had the "Remove" option before.

Sitron_8
Honored Guest

Can we get mobile vr station standalone modding back? Can we also allow the quest 3s to have 60hz support because it does not make sense that it has the same screens and lenses as the quest 2 that can do 60hz perfectly fine. #60hz

PenguinInChicago
Expert Protege

@origami4gaming_ttv its in the screen recording i have a problem, i record content and i normally use video recording through my controller to do it. its my voice not app sounds i can not get 

TomCgcmfc
MVP
MVP

Although I have non-PTC v72 on both my Q3 and QPro I still have v71 on my meta-link pc app.  I tried updating this to beta v72.0.0.500.353 but this dd not make any differences as far as I can see, so I just reverted back to non-beta v71.0.0.451.524 and all still works well.

I have noticed that the Oculus Tray Tool website is no longer in operation (google oculus tray tool download). ttps://apollyonvr.com

This is a real pity imho since I used this free app for +6yrs, starting with my Rift cv1.  My current version 0.87.8.0 still seems to work fine.  I use it to help finetune games/sims SS and ASW setting, plus turn on/off oculus runtime because I also still use a native SteamVR Vive Pro1. 

I think there may be an older version available here, but I don't know if it works or not, and it seems to be an older version;

https://www.guru3d.com/download/oculus-traytool-download/

It's a real pity that Meta hasn't incorporated OTT into their ODT, or at least included game profiles by now imho.