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Issue getting frame rate capture needed from Quest 2

Honored Guest
Hello folks. I'm in the IT department attempting to help a user in Marketing who is having problems getting the frame rate capture needed with a Quest 2.

All adb commands work except the following two commands:
adb shell setprop debug.oculus.fullRateCapture 1
adb shell setprop debug.oculus.refreshRate 60

According to the user, sometimes the commands work and sometimes they don't without any rhyme or reason. Can anyone chime in on this? Thank you for your time.

Expert Protege

A friend is having the same problem.

As many things in the Quest ecosytem, sometimes they work, sometimes don't, it happens also with USB Link

Not applicable

I have the same problem, someone found a solution?