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Social starter on GearVR - 'Update required'

l0g1k
Level 4
yb2jstsquz39.png

I'm a little bummed - I have tried everything to get the social starter to run on GearVR but I am stuck here. As soon as the call to initialise the platform SDK is triggered, the Oculus software blocks the app with this message. Clicking OK returns to Oculus Home but nothing happens (apart from re-showing the heath and safety dialog).

Has anyone got the social starter working on GearVR?

I'm using Avatar SDK 1.22, Utilities 1.22 and Unity 2017.3 

I even factory reset my development phone and reinstalled Oculus from scratch but it didn't help.

Thanks
6 REPLIES 6

l0g1k
Level 4
01-30 14:53:22.007 18595 18631 I SystemActivitiesApp: Received oculus_gear_um_party_visibility GK from server: {"data":[{"results":[true]}]}
01-30 14:53:22.007 18595 18631 I SystemActivitiesApp: ovrUserProfileReq: '{"217335358836436":{"name":"xxx","presence":"xxx"}}'
01-30 14:53:22.007 18595 18631 I SystemActivitiesApp: HandleUserProfileResponse
01-30 14:53:22.007 18595 18631 I SystemActivitiesApp: ovrAppIdReq: '{"217335358836436":{"current_room":{"nodes":[{"id":"1670706136485887:OCEntRoomSolo:IN_MEMORY_ENT","applications_for_viewer":[{"id":"1299722183463224","display_name":"Movie Date VR (GearVR)","microphone_usage":"NONE","cover_landscape_image":{"uri":"https:\/\/scontent.oculuscdn.com\/v\/t64.5771-25\/12138811_524847994357923_1042933681_n.png?oh=482c225645d3ce93707a1fa7d63b2e6f&oe=5AAEFB83"},"cover_portrait_image":null,"cover_square_image":null}]}]}}}'
01-30 14:53:22.007 18595 18631 I SystemActivitiesApp: HandleAppIdRequestResponse
01-30 14:53:22.007 18595 18653 I OVRPlatform: [CurlHttpClient] Executing HTTP request: https://graph.oculus.com/v1.20/me/friends?app_version=87532586&fields=id%2Calias%2Cpresence%2Cpresen...
01-30 14:53:22.087 3149 3307 I APM_AudioPolicyManager: stopOutput() output 21, stream 3, session 633
01-30 14:53:22.088 3149 3307 I APM_AudioPolicyManager: write_logging() stream(3) device(0x2) time(-1139709480341058488552285949738469355727069305616480862546728650196902502669664982981242251716997548186847332464892484285101029032091561434571565463223396999462252501391346584297908850082709504.00) volume(0.00)
01-30 14:53:22.242 18595 18651 I OVRPlatform: [HttpRequest] Request `me/friends' (id: 1514) succeeded: {"data":[{"id":"137723553313392","alias":"l0g1k","presence":"Online","presence_status":"ONLINE","profile_url":"https:\/\/scontent.oculuscdn.com\/v\/t64.5771-25\/fr\/q92\/11162754_425264071226004_9097509265786011648_n.jpg?oh=5588ce90d1d52f7ca480a288961a5b1e&oe=5A9DA51D","profile_url_small":"https:\/\/scontent.oculuscdn.com\/v\/t64.5771-25\/q92\/s360x360\/11162754_425264071226004_9097509265786011648_n.jpg?oh=6c4282ece5a5d7d4a9ae44b9c9c5aa69&oe=5AAFB4AC"}],"paging":{"cursors":{"before":"MTM3NzIzNTUzMzEzMzky","after":"MTM3NzIzNTUzMzEzMzky"}}}
01-30 14:53:22.243 18595 18651 I OVRPlatform: [RequestStopwatch] HttpRequestAsync (me/friends) took 548.7000 milliseconds
01-30 14:53:22.255 18595 18631 I SystemActivitiesApp: ovrMessage_User_GetLoggedInUserFriends
01-30 14:53:22.255 18595 18631 I SystemActivitiesApp: Invalid request for GetLoggedInUserFriends. Expected 1523, got 1514.
01-30 14:53:22.275 18595 18655 I OVRPlatform: [HttpRequest] Request `217335358836436' (id: 1511) succeeded: {"id":"217335358836436"}
01-30 14:53:22.275 18595 18655 I OVRPlatform: [Deserialize] DeserializeObjectInner Party failure: Root field current_party not object: {"id":"217335358836436"}
01-30 14:53:22.281 18595 18655 I OVRPlatform: [RequestStopwatch] HttpRequestAsync (217335358836436) took 587.3620 milliseconds
01-30 14:53:22.288 18595 18631 I SystemActivitiesApp: Got error 10 for party response - resetting party.
01-30 14:53:22.289 18595 18631 I SystemActivitiesApp: Oculus Platform Error 10: Server response is not valid JSON.

Actually, there are errors in the log. Perhaps it could be related to something specific about my account. 


The GearVR Oculus account is, let's say, 'Account B'. The app itself was upload by 'Account A', and 'Account B' was added to the release channel.


I'm going to try logging in as 'Account A' and see if it makes any difference.

l0g1k
Level 4
Logging in as 'Account A' did not make a difference, however I started again from the beginning using avatar SDK 1.20 and only one account and it works now. Goodbye entire day! 

Digibix
Level 4
I also have the same problem "Update Required" with the new avatar package....

Using:
  • Unity 2017.3
  • Utilities 1.22
  • Platform 1.20
  • Avatar SDK 1.22
  • Samsumg AT&T 6 Edge Plus

If I delete the Avatar folder on unity and import Avatar 1.20 and compile... it work on GearVR.
If you use Avatar 1.22 you get the "Update Required"

l0g1k
Level 4
It looks like someone changed the JSON API, but the 1.22 SDK on the front-end still sends requests to the old endpoint (https://graph.oculus.com/v1.20), and Oculus assumes the resulting error is due to an update being required (even though it isn't).


l0g1k
Level 4
It would be kind to developers to update the SDK downloads 'Known issues' section with that information, if that is possible.

wifo
Level 2
Any solution?