08-25-2024 03:56 AM - last edited on 08-25-2024 06:09 AM by OMOTO
Dear Meta, my Facebook account was suspended yesterday, the explanation was a linked Instagram account I don't own breaking guidelines. Since I don't own this account I am unable to go through your process of getting my account back, is there any way to get any assistance?
I tried the face verifying and checking the Help Centre, nothing works, I have my IG account independent of my FB for some reason but I have never used it, trying to get verified so I can contact some kind of customer support. I don't understand, why doesn't meta have one email address for this stuff. Please can you help?
Solved! Go to Solution.
08-25-2024 06:04 AM
Hey, @even.835737!
The Meta Store Support team here on the forums are unable to assist with Facebook or Instagram accounts so they wouldn't be able to help you much today.
If you've already gone through the Facebook Help Centre and not had any luck, I can recommend trying the Hacked Account Wizard, too.
Best of luck!
08-25-2024 06:04 AM
Hey, @even.835737!
The Meta Store Support team here on the forums are unable to assist with Facebook or Instagram accounts so they wouldn't be able to help you much today.
If you've already gone through the Facebook Help Centre and not had any luck, I can recommend trying the Hacked Account Wizard, too.
Best of luck!