06-04-2025 07:17 AM
Is there a server issue preventing World Publishing?
We are not able to publish any Worlds from the Editor, even an Empty/New Project world. When we click Publish, the loading worm keeps spinning forever and nothing happens.
Any help would be appreciated, thank you.
06-04-2025 08:32 AM
@GoodGameGomez Can you please help us?
06-04-2025 09:01 AM
We've had this happen before, and the only thing that fixed it was cloning or importing the world into a new blank world and then publishing that!
06-04-2025 09:24 AM
Thanks, but even trying to publish a blank world isn't working
06-04-2025 09:28 AM
Hi Varunastra.hw ,
Can you please provide screenshots of the page you are seeing when publishing. Also please submit a ticket with the support team so they can further investigate the issue.
Support Link - https://developers.meta.com/horizon/support/
06-04-2025 10:47 AM
Hi Varunastra.hw ,
You can also report this issue via Worlds Desktop Editor .
1. Click on Main Menu (burger menu icon)
2. Click on 'Report Problem'
3. Fill out the problem you are encountering complemented with any supporting files.
If you report this way product teams will have more insights on the version of the editor you are using which might help to get resolution faster
06-04-2025 11:22 AM
Thank you, we will do that!