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Unable to edit approved metadata to resolve review issues - Supported Controller / Player Modes

RJ_Inspirit
Honored Guest
We received a response on our 10th Feb re-submission (v3) - there was an issue in the metadata selected
I missed checking a couple of fields and we continued with the last selected settings
2 fields need changes:
Supported Controllers: remove Hand Tracking
Supported Player Modes: Remove Sitting and Standing, and select RoomscaleI tried to change these but am receiving this message - that is preventing me from saving the changes and resubmitting
This metadata has been approved and cannot be modified.
Go to the Submission Tab to create new metadata.
There is no button to add new metadata on the Submission Tab.
Not sure if this is a gap in the submission process or am I missing something?

Q1. How do we edit our app metadata once it has been approved? We tried to change the build to an older one (1.04) to see if that would allow us to change the metadata. However, now we are unable to return to review the latest build submitted 1.05. We receive a message saying only draft builds can be attached to a submission.

Q2. How can we return to the review of 1.05?
3 REPLIES 3

Instavr.ru
Explorer

Hi! Did you find the solution? I have the same problem, I can't understand how to update metadata

ajay.patel.255913
Honored Guest

Same Problem. Please infom if any one found solution. 

It was a dead end situation. Only sending message to Meta-Oculus support helped. They resolved it manually