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Hello everybody, I have a game live on App Lab, and I was just wondering if there was a way to move it to the Oculus Main Store, or if it strictly depends on the Meta Quest staff Thanks,Best
Hello,2 members of my team can't seem to create the Oculus Developer Account, they don't receive the verification code that would allow them the finalize the account. For some reason only those 2 email addresses are affected. Is there anything we can...
I'm using unity 2021.3.23f1. I tried to solve this problem. I don't know how to solve it. I will be glad if it helps. I couldn't upload my app.
I try to submit application to Oculus store, but I get this error:Please resubmit with login credentials for a test account so your app's core experience may be reviewed.Can anyone help?
I'm not seeing new builds that have been successfully uploaded to subscribed channels or the production channel.
For about the past 5 days, our users from all organizations have not been receiving any updates on their subscribed applications, despite everything working smoothly before. Do you happen to have any insight as to what changes may have occurred on Ap...
I am a MetaQuest app developer. When I tried to proceed with the Admin verification process from Meta's Organization Verification the other day, I was instructed to take a picture of my verification documents with a camera. Since I was processing the...
So I wanted to verify my org but I don't have such documents from the gorverment so I wanted to do an admin verification now I need to cancel the org verification to switch to an admin verification. How do I do that?
I released a new update on the alpha channel for my game. It has been in the Malware Review Test for about a whole 24 hours now. Anyone else having this issue?
Have you encountered this situation?
Hi! I'm Oculus developer and we have our app on AppLab. So, now our organization is going to undergo verification. 1) Will we be able to change the organization later if necessary?2) Does the verified organization necessarily have to match the organi...
Is there a list of all available endpoints for In-App Purchase API? There are 3 examples on the documentation page but it's unclear if there are more endpoints or what they would be. I could not find any others no matter where I searched./verify_enti...
There used to be an export button for In-App Purchases, on both the overall revenue and bundle details. I use this data for our company to break down statistics down on a PowerBI dashboard, but since it disappeared I am out of luck. Is this a permane...
We received a response on our 10th Feb re-submission (v3) - there was an issue in the metadata selectedI missed checking a couple of fields and we continued with the last selected settings2 fields need changes:Supported Controllers: remove Hand Track...
so my game approved on applab, so all my video, trailer, image are old, so i wanted to replace to new assets but i can't replace to new assets because my game approved already. do you know how to replace old image and video to new image and video?
When I upload my file I won't to get a test to run on then be on the beta channel it just has a blank space and wont do a test. Anyone know how to fix this?
Our app is free but we do not want it to be distributed to everyone publicly. We only want it to be released to anyone who is going to join our event. Since we can set private testers in the RC channel, this is suitable for us to control which users ...
Meta rejected all my admin verification requests because they couldn't read the docs I sent them (multiple times with different lighting conditions (artificial and natural) and resolutions).They also suggest trying to verify as an organisation or wit...
I have an Oculus developer account admin@chatclick.ruI'm trying to log into this account through a server in Germany, I specify a username and password, a six-digit code comes to the mail, but the letter does not come. What should I do?My Oculus ID: ...
Hi,Recently I saw that we have to verify our org with documents or the admin of the orgs documents like passports etc.I went to see on the submission process what documents was needed and left. Returned and it's "pending submission" and no way to can...
We are using ovr-platform-util "set-release-channel-build" command in our release pipeline to push our latest builds to Oculus dashboard. We have no issue with our internal channels, but it's impossible to push to the default production channel of th...
We recently received a message on the developer dashboard to update developer verification requirements, and we follow the instructions to pass the requirements (we select "business verification"). Yet, in the final step of verifying the organization...
It makes lag. The number increases especially when the device manager tab is selected. Reinstalling change nothing.
I have received emails about the need to verify the developer organization. I am trying to follow the directions on Developer Organization Verification | Oculus Developers for Admin verification. However, I have no Verification button on my Org Manag...
Hi,We tried several times to set a build of our applications to the Production (Store) channel, but we always get the following error.
I want to submit my application for review in app lab and fill in the meta fields. The final step was choosing the price of the application, but I can't choose it (I need to set it to free) because the dropdown is loading endlessly. What should I do?...
I was surprised to see that a new user I added to my organization with ONLY a permission to "view apps" is able to see all other members in the organization? Is that intentional? Shouldn't that be a permission in itself? (I expected that user to only...
All builds submitted to my release channels in the last 24 hours have no vulnerability test results and are therefore not published to the release channel. Examining the test results of these builds shows this: "No test runs were found to be associat...
When i try to enable Two-factor authentication via phone number, to verify my account this happens (on the pic). How to verify my account with phone number?
