Welcome to the Meta Developer Forum! This is a community-driven space where you can share insights, ask questions, and address challenges with fellow developers. Our goal is to create a supportive and respectful environment where everyone can learn f...
Hello Support and everyone: We are a VR/MR game startup company from China, currently focusing on the development of Quest3 APP, we want to put our APP on the App Lab, but we have not been able to pass the "Organization Verification". When using the ...
I entered the wrong birthdate when I try to change it says unable to change birthday at this time no matter how long I wait it doesn’t work and because of this I was scammed out of my 6 months of free quest + this is completely unacceptable.
Hello to all. In MetaQuest Dashboard, trying to verify my developer account to create an organization, it asks me to activate SMS as two-factor authentication.When I click on "configure", it takes me to the meta account center and when I try to chang...
We have a Build that has passed submission. We are about to submit a new one but would like to generate some keys. Can we specify which build the keys will download or will this always give the user the latest submitted build to get approval? If the ...
Hello. I recently deleted a Meta App due to it not being able to continue with development. But in that app, I had IAPs setup with around 4 purchasables. I went to the Payment Info page today, and I saw that it still shows those purchaseables linked ...
As Meta Staff has stated, there will be no more difference between former AppLab Titles to Horizon Store Titles in the future. However when I try to activate Ads in the settings on my former AppLab Title and try to connect the App to my Meta Business...
Hi! I'm having an issue when trying to submit a Data Use Checkup recertification. The Data handling section includes a field instructing the user to list all data processors. I do not have any data processors to list, as my app doesn't collect any us...
Greetings,I ma starting off as a Unity VR Developer and am situated from Nepal. I am trying to enable subscription in the Platform Services. However, there isn't a Subscription option in the All Platform Services section.I have updated my payout info...
alr so basically i didnt get payed at all yesterday which was the day i was supposed to get payed like the money went into my cashapp and showed as pending and it then said Direct deposit failed money returned to originator is there anyway i could co...
Hi...I want to publish / test a crossbuy game for Rift and Meta Store (currently App-Lab). Can someone please explains how to do it with developer.oculus.com or Meta Quest Developer Hub? Thanks in advance!Mic
Hello!We are worried that all our apps that are currently on App Lab under the "Beta" or "Release" channel will be automatically made public on the horizon store after August 5. Can someone tell us if this is true or not?Thanks in advance!
Is there a way to modify or delete Add-on bundles or individual DLC files within bundles?We want to start using Add-ons instead of re-uploading DLC files with every app update, so we created Add-on bundles in App Manager -> Platform Services -> Add-o...
My game that I made for applab has been submitted for around 5 weeks until it went under review just recently. Usually once it goes under review, the meta developer team only takes a few hours to review the game and give you a answer, but my game has...
I recently got a Quest 1 without controllers, after Factory Resetting it and going through the setup bypassing the controller setup, i was able to enable hand tracking however i can not use the gesture to open the General menu. and after a restart it...
I've got a 1 star review on my app saying the user is unable to find the game in his library... and I want to get this removed as this is an Oculus issue not an app issue. As per the documentation, there's a way to request that by clicking "Request M...
Here's my experience with review moderation:This is a 1 star review I got on my apptitle: "cant play"content: "didnt even appear in my apps cant play it someone help me"Which clearly violates the Relevance rule that states:"Irrelevant, including wher...
When I try to generate any Add On Keys with a specified add on content they just never appear, The txt file with all the keys successfully downloads, but none of the keys work.Does anyone know why this is happening?
when i try to upload my game apk it gives me Invalid or unsupported zip format. No END header found and i need help fixing it can someone teach me i will paste the logs in this is if you how to fix it please tell me 2023-07-05T01:30:10.866Z [DEBUG] R...
Why on earth everytime i want to verify my business i get stuck waiting for email confirmation? Also, is there any real Meta support for us develpers to chat? i need to verify my business, and always end waiting for the confirmation code mail. So sad...
I've tried multiple times day after day to verify my business profile. However, there's no code at all in my website domain email inbox (I've done all the guided like adding facebookmail.com domain in allowed list). Yet I couldn't find any support ch...
We are unable to link a bank account to our Developer dashboard.At first it was asking for bank info but never worked. Now it doesn't even ask for any bank info, it just fails. Tried setting a new account which does the same thing. Clicking the "Get ...
When I try to generate any Add On Keys they just never appear, The txt file with all the keys successfully downloads, but none of the keys work.Does anyone know why this is happening?
This was previously fine. i was able to add developers to my app through my QA role for my unpublished app. They were able to see and download the app successfully.However, the app has ben approved and i have scheduled for release. Unfortunately, new...
I figured it out. For me I'm using new controllers and when I factory reset the controllers were connected to a different headset. Essentially uninstalled everything from PC and Mobile. Factory reset headset. Once in factory reset you get the menu sa...
It will be an excellent opportunity for us to share experiences, learn together, and strengthen our developer community. I look forward to seeing all of you there! See you soon! Best regards,Fernando Sobrinho (Rocky Developer)
I spent hours FAILING to get my Meta Quest 2 set up with MQDH (on a PC).Each time it completed the Set Up New Device "successfully" (not), but:1. It did NOT ask me to accept access to data on my PC. (hmmm, suspicious...)2. After each successful setup...
So I have these 2 approved app lab games I made but I would like to delete them because im making a fresh new one. The first one is called "Kapuchin" and the second is called "Ossisim". Let me know if you guys can assist me with this! Thanks, Vlad.
I simply want to change my game to paid, from free. Through the dashboard, I select price, but the 'submit for review' button is disabled. If I hover it, it says 'your submission does not contain any changes to your build, app metadata, or pricing'.....
The Financial Reports page shows the latest three Monthly Reports (.csv). If you wish to see reports older than the last three, you should click on the "Load reports prior to" button. However, this button does not work, regardless of the browser used...
I have created my developer account but I am not able to change my Name in profile info to match with Government ID for verification purpose. I have updated my name in Facebook profile and according my Sync option in Oculus profile I should be update...