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Add users to release channels not working anymore for Quest games

h_e_l_l_e_i
Level 2

Hi, I'm trying to add new users to the ALPHA channel of our Quest store app. When inviting them they are immediately listed as "Subscribed users" but they do not receive a notification and the game does not show up in their library.

Is it possible that a recent change has introduced this bug on the dashboard? Other developers confirmed that it happened to them as well in the last week.

Thank you for your help.
Best,

Stefan

1 ACCEPTED SOLUTION

Accepted Solutions

h_e_l_l_e_i
Level 2

One workaround that was recommended to us was to go to the Oculus backend, select the app, click "View PDP" and share that app link with the invited users. This way they can directly access the hidden store page (before release) and get the app.

View solution in original post

2 REPLIES 2

Stephen.Hodgson
Level 3

Our developers aren't even seeing builds either anymore. I think it might be a bit more systemic bug

h_e_l_l_e_i
Level 2

One workaround that was recommended to us was to go to the Oculus backend, select the app, click "View PDP" and share that app link with the invited users. This way they can directly access the hidden store page (before release) and get the app.