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My Quest is hosed

PuffyFluff
Level 4

Last several days my Quest wouldn't load the Store. Just says 'Oops. Nothing to Show here'. But it still had all my games. Now, it looks like I have the new colored icons, but in Settings it still says version 29. More importantly, all my games are gone! The only apps are 'Settings' and 'Files', as well as 2 of my own UE4 apps.

 

The Explore button gives 'Sorry, something went wrong'. The 'People' button brings up no one. When I launch one of my own apps made from UE, when I quit, I see the old panel without the colors. It almost seems my headset it between the 2 versions. 

1 ACCEPTED SOLUTION

Accepted Solutions

PuffyFluff
Level 4

After some time, the headset eventually asked me to login again. It was a little window that popped up. Once I did, everything has been ok. Although strangely it still says version 29. I have the new colored icons, etc which I understood to be version 30.

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2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there! We'd like to look closer at this with you. Please click here to submit a ticket!

PuffyFluff
Level 4

After some time, the headset eventually asked me to login again. It was a little window that popped up. Once I did, everything has been ok. Although strangely it still says version 29. I have the new colored icons, etc which I understood to be version 30.