Hi! My team's code implements ovr_User_GetOrgScopedID using the id we receive from ovr_User_GetLoggedInUser. These calls have been working as expected through our qa cycles. However, we recently decided we needed to group two of our apps in the occul...
Hi Everyone! I use Figma for creating our submission assets and I have taken the time to lay out the assets required in a figma community file. Hopefully this helps a fellow figma user! https://www.figma.com/community/file/1009572102642443544/Oculus-...
I recently purchased an oculus and have now seen a yellow spot on the screen. I was reading comments and it’s due to sun exposure, I would find the valid if I had taken it out of my apartment. I’ve only used it a handful of times and when not being u...
I'm trying to download the ADB drivers for the quest 2, when I go to the Oculus website the download button isn't showing up.
Hey all. Im trying to sign up for Oculus Developer account but whenever I try to log in with my Facebook account, it says'Continue as Undefined'.Everytime I try to login, it loads the page as if it was loading a new page, and never does anything.Some...
Hello, I'm developing oculus app.I want to use oculus logo in my promotion video. but I cannot found official oculus logo files (like ai, png, jpg)how can I found this? thank you.
Hi, I have an old Oculus Developer Account but I can't access it. I can't receive the validation number. I no longer have access to old email and I cannot see the validation number. How can I do it? I'm writing it in this forum because I can't find a...
I'm not clear on what my Gear VR users should expect if I change my existing app to support only Go moving forward. We would do this because of upgrading the SDK suite / integration from version 1.41 or lower to 1.42 or higher within the Unity projec...
Anyone know how to get rid of this error? I tried clearing cache and rebooting relogging in and it keeps coming back. Network request encountered error HTTP HTTP_TRANSPORT_ERROR:
Last several days my Quest wouldn't load the Store. Just says 'Oops. Nothing to Show here'. But it still had all my games. Now, it looks like I have the new colored icons, but in Settings it still says version 29. More importantly, all my games are g...
In John Carmack's app review of Space Shooter he says: For anything vaguely arcade game like, having shared scoreboards will add value. Having daily and weekly resets, as well as the all-time-high (since last behavior changing update) list will allow...
Hi My game for Quest got approved and it says it's published already for a week. But when I go into the store and search for it "Dogfight Elite" nothing shows up. If I go directly to the game link: https://www.oculus.com/experiences/quest/38816291418...
Hi allProbably a stupid question, but I was hoping I could just add a video of my game, hit save, and the page would be updated, but it seems not to be the case.My game is already published on AppLab, with screenshots (ofc), but I never got round to ...
I'm sure it's tricky creating a negative space but myself and several friends have huge wide open basements but have support beams. Any attempt to draw around them fills the void in. Need just a 2 ft circle to avoid punching solid steel...again.
I am trying to submit a higher version of my app but I get the following error:"The current highest version code of this app is 11000, but an APK with version code 11201 has been submitted. (..) Rebuild your APK with a version code 11001 or higher an...
Good day for you, if it's a good day at all:(I'm a developer, programming in Unity3D 2019.3.8f1 and use Oculus Rift S and appropriate software from Oculus. Some days back, when I receive another UNNECESSARY AUTOMATIC update (which I can't OFF) of Sof...
Hello,I have a question about the guardian boundary setting.How the oculus save/remember the guardian boundary setting?+ There should be a certain threshold that decides 'This environment was same as previous or not.'I want to know how oculus compare...
When submitting an app to the app lab, do I need to enter payment information, bank information, etc. even if I do not plan to charge?
Hello, I'm trying to upload an apk to the store for the Quest but I'm always getting a message "Platform abandoned" (translated from French) :I tried to modify the manifest to get around that but no change in the signature seems to do the trick... Al...
I am trying to get my Quest2 to update to anything other then v23 - even trying to force it sideloading doesn't seem to work. I have factory reset, tried a number of things - turned on automatic update turned off automatic updates.I think it is prett...
Hi, Our app was approved on App Lab and is now live, but we only want to release it on 5/5/21 - does anyone know how I can pause it until then? Can't seem to find any controls for that on the dashboard. Thank you.
so when I installed the tools it worked but I accidently clicked uninstall but now it wont reinstall
Hi - I am studying for a PhD and have a question....I've created a draft VR file in Quill and have uploaded it onto my Oculus Media Studio to view in draft format. I don't wish to publish it. I would like to share the VR draft with my supervisors, so...
Hi, I'm having a problem that I cannot submit my app to App Lab even though it says "All items are ready to be submitted". This is the error message when I click the Submit to Store button"An Error Occurred!MessageGraphQL server responded with error ...
Hi, I had an app developed for oculus go using Native Android and Oculus(NO Unity or Unreal). as on the page:https://developer.oculus.com/documentation/native/android/mobile-studio-setup-android/ What changes should i do to the app to make it work on...
Hi there, Our team was wondering if there is a way to set up a store page for our soon to be released game? As in, can we set up the page, set it as a "coming soon" status and not upload a build but have everything else? We can't seem to find where t...
Is there a way to preview what the PDP will look like in the Oculus Store app on the Quest, or in the Oculus browser on the device? The app is not yet published or submitted. We can follow our PDP link on a PC browser, and the page appears in the Ocu...
Quest 2 all the sudden tracking was gone then controllers won't pair. Rebooted... nothing, then factory reset. Now cannot set up because the controllers still won't pair to the headset. This is crazy paid alot of money for it to all the sudden stop w...
Can you replace the lenses/screen in quest 2? Please help!!! This particular headset was worn by a very special person and if I can’t fix it to use again my heart will break. Please help.
In the developper dashboard, Analytics pages are definitly empty for weeks... Except of "Marketing Attribution" and "User Engagement" that gives an approximation of the sales with "Conversion". We have more than the first step of 100 sales for sure. ...