Hi there. Unfortunately the Marketing attribution page seems to be broken for us. We are running paid campaigns on external sites, but we cannot track the success of them (or calculate some metrics) because conversions do not show up on the Oculus De...
From what I can understand, a Quest App is available by the app id link before being reviewed. This allows users to install the app from a direct URL rather than the AppStore. Our app is viewable on PC by the App Id link, and everything looks fine, e...
I attempted contacting Oculus Developer Support Center and was told that they can't process the request.I'm attempting to submit my app and have gone through the App Metadata section and filled out all of the required information; however the `Specs`...
I am unable to submit my application for review.I have completed all the required fields, but the Specs section is not going green.I have created a ticket on Oculus Support and they redirected me here.As far as I can tell, I have completed all the re...
We're currently unable to request product keys. When selecting the 'Keys' option we're being presented with the error message below;We haven't requested any number of keys before receiving this message; it appears as soon as we click on the 'Keys' op...
I used to be able to download Monthly Sales Report under 'Financial Reports' menu, but since a week ago, sales report disappeared from this menu. And on Revenue Dashboard, it's not showing me Revenue numbers. I'm confused because I haven't changed an...
Hello,I’ve had a couple of reviews on my applab page taken down by Meta and I would like to know why? They are legit Genuine reviews and the most recent one was from a content creator that really loved my game. His name was TruGamer4Realz and he has ...
When trying to verify my phone number with Facebook or oculus i never get the text message.thats the base problem.heres what ive done to try and fix itTried a friends phone number, he didnt get the message nither.Tried using a different accountTried ...
I see that Roles have been migrated in some fashion as of Sep 30. Around this time all apps have disappeared from App Distribution in the Developer Hub for all members. Even Administrators cannot view or install apps in App Distribution. The app is n...
Hi,We have uploaded a new build to the RC channel of one of our live apps, but it has been stuck on "Running Malware Review Test" since Friday. I have attached a screenshot below:I hoped this was just a visual bug but when trying to push it to the Pr...
Anyone else having this problem?
I tried both Metaquest dev and my phone to activate dev mode, but it keeps giving me a vague error;.
Trying to manage our release channels for a live app on App Lab using the Developer Dashboard. It looks as if there's a bug recently introduced in release channel managment. We can't see or modify the list of Subscribed Users. See below screenshot:No...
Yesterday I still saw analytics and suddenly it's saying that they can't show the data to me as there is less than 100 copies sold. How do you think I know when I have 100 copies sold if you hide the data from me, the developer. Would be very nice to...
I am working on my first Unity Oculus App. I have submitted multiple builds and it keeps getting rejected with reason "The FPS is below 60". I went through all of the settings and optimized the app and when I test it, it stays at 70-72 FPS the entire...
Muda
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Why does the Oculus not pair anymore? It says pairing for a long time and never pairs.
Hello, Leaderboards have the option to enable "Send "Friend surpassed" notifications" via the dashboard. We are using the Leaderboard Server API to automate the creation of new Daily Leaderboards and we want to enable this paramter but the documentat...
clickme
I’d really like to make use of the eye tracking provided by the Quest Pro. I was wondering if eye tracking data can be accessed by on a PC? Also would the data be in the csv format? I would like to know if we can access streaming eye tracking data?
Hi, I'm trying to upload a new build to the store channel of an app listing and I keep getting a very generic error message: MessageGraphQL server responded with error 1675030: Error performing query.Error Code1675030Trace IDDcXFfdv1Op0Any indication...
I have Facebook Test User accounts setup in the developer portal. I am trying to setup a headset using one of these accounts (which has worked fine in the past). Now, when I login to the Meta Quest App (Android and latest version of the App), it asks...
I just bought a Quest for my husband for his birthday. We're in our seventies, and he has limited mobility. I thought Quest might be a good way to widen his world. We subscribe to two newspapers, and both are pushing subscribers to go to their online...
Funnel analytics is stuck on november 13 and the dashboards aren't getting updated after that date.
Is there a way to modify or delete Add-on bundles or individual DLC files within bundles?We want to start using Add-ons instead of re-uploading DLC files with every app update, so we created Add-on bundles in App Manager -> Platform Services -> Add-o...
Hello All, I am uploading app to App Lab. While submitting IARC content certificate with ID and Email ID. Getting this below error. Please see attached screenshot. Any help appreciated! Thanks
We are preparing to launch our old yet updated game for Quest.Since GearVR isn't supported anymore, we won't be updating for that platform anymore, however, we would like to be able to grant owners of our game on GearVR a chance to get the game on Qu...
Hello, I'm looking for a solution to a problem I have with OVRAudio. I am using OVRAudio API for Native C/C++ 32.0.0. When I decode 2nd Order material with the ovrAudio_ProcessAmbisonicStreamInterleaved function, out-of-domain accesses occur.I have s...
My Facebook account as been locked I have given all my information