I see that Roles have been migrated in some fashion as of Sep 30. Around this time all apps have disappeared from App Distribution in the Developer Hub for all members. Even Administrators cannot view or install apps in App Distribution. The app is n...
Hi,We have uploaded a new build to the RC channel of one of our live apps, but it has been stuck on "Running Malware Review Test" since Friday. I have attached a screenshot below:I hoped this was just a visual bug but when trying to push it to the Pr...
Anyone else having this problem?
I tried both Metaquest dev and my phone to activate dev mode, but it keeps giving me a vague error;.
Trying to manage our release channels for a live app on App Lab using the Developer Dashboard. It looks as if there's a bug recently introduced in release channel managment. We can't see or modify the list of Subscribed Users. See below screenshot:No...
I am working on my first Unity Oculus App. I have submitted multiple builds and it keeps getting rejected with reason "The FPS is below 60". I went through all of the settings and optimized the app and when I test it, it stays at 70-72 FPS the entire...
Muda
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Why does the Oculus not pair anymore? It says pairing for a long time and never pairs.
Hello, Leaderboards have the option to enable "Send "Friend surpassed" notifications" via the dashboard. We are using the Leaderboard Server API to automate the creation of new Daily Leaderboards and we want to enable this paramter but the documentat...
clickme
I’d really like to make use of the eye tracking provided by the Quest Pro. I was wondering if eye tracking data can be accessed by on a PC? Also would the data be in the csv format? I would like to know if we can access streaming eye tracking data?
I have Facebook Test User accounts setup in the developer portal. I am trying to setup a headset using one of these accounts (which has worked fine in the past). Now, when I login to the Meta Quest App (Android and latest version of the App), it asks...
I just bought a Quest for my husband for his birthday. We're in our seventies, and he has limited mobility. I thought Quest might be a good way to widen his world. We subscribe to two newspapers, and both are pushing subscribers to go to their online...
Funnel analytics is stuck on november 13 and the dashboards aren't getting updated after that date.
Is there a way to modify or delete Add-on bundles or individual DLC files within bundles?We want to start using Add-ons instead of re-uploading DLC files with every app update, so we created Add-on bundles in App Manager -> Platform Services -> Add-o...
Hello All, I am uploading app to App Lab. While submitting IARC content certificate with ID and Email ID. Getting this below error. Please see attached screenshot. Any help appreciated! Thanks
We are preparing to launch our old yet updated game for Quest.Since GearVR isn't supported anymore, we won't be updating for that platform anymore, however, we would like to be able to grant owners of our game on GearVR a chance to get the game on Qu...
Hello, I'm looking for a solution to a problem I have with OVRAudio. I am using OVRAudio API for Native C/C++ 32.0.0. When I decode 2nd Order material with the ovrAudio_ProcessAmbisonicStreamInterleaved function, out-of-domain accesses occur.I have s...
Hi all,An old APK was uploaded to the STORE release channel, and was not released. The keystore used for this was lost, so now I cannot update the build with the fixed version.Since the app was never actually released yet, is it possible to delete th...
Hi all, I haven't had much luck finding information on the best way to set up payment from Meta for your app sales (hopefully publishing an app in the next few months). I have a UK business account and was wondering if anyone has any advice of how to...
Hello, when switching to a meta account, I encountered the fact that my organization is not verified. And I can't complete verification. what should I do?
I decided to form an LLC before releasing my game. Under financial information in the Org Manager the fields to enter this information are locked. How do I go about updating my organization to be an LLC? (or do I have to form a new one).
We're planning a rolled out release of our App Lab app using Meta keys to give to our early users. We thought we would be able to track various campaigns with different sets of keys from the developer dashboard, but our test keys are not showing up a...
Hello, We'd like to download the Leaderboard entry from the developer site, in order to analyze player behaviour in excel and to do better followup questions with testers.But currently, we have to click a leaderboard, check it, then go back one page,...
We started an application for our new VR app for Store on May 23rd (today it is Nov 1st). Since then, I have sent over 50 mails to the Developer Support channel but get no support and no progress for getting the app closer to store.Are we the only on...
Hi all, I got an email from Meta saying my app's privacy policy is no longer reachable (404 error). This was due to our app website changing and the privacy policy not being carried over. We have a new link for the privacy policy, but I cannot for th...
It seems I'm now required to add a payment method to set Oculus Quest 2 to Developer Mode. Is there any way for educators and students to bypass this? I shouldn't require students to add credit card numbers to learn how to develop for Oculus Quest 2 ...
Hi, my name is Ariel. I have been having issues trying to contact the Oculus Support Team. I have created two tickets in which they both got a response saying they were assigned to Oculus Submissions Team. It's been 2 months already and I haven’t rec...
