We would like to automatically add users to a Business Channel after they submit their device manager id on our website.Currently the only way that we can find is to manually add users.
I downloaded the Mac version of Oculus CL but can't get it working (still can't understand why the heck you need this to upload APKs larger than 200Mb, we're supposed to be in 2020) What is the .dms file? It's supposed to be an Amiga file....Tried to...
I was just wondering if it was possible to close the organization and not develop it anymore and have it unlinked.
i click orginization and nothing happens and i dont know why
The dashboard has the ability to add users as beta testers to an app's release channels.However, we found that this only works randomly; sometimes it "just works" as expected, sometimes people get mails, sometimes nothing at all happens.We have not f...
Since I've been using this website, I can never login properly if I am using google chrome. I click the login in in the top right and it just goes to a blank page. this happens to me on multiple computers and multiple chrome accounts. I have to use M...
What are these for or should i remove the account
Hey there folksOculus support sent me here (case 1881888) and said this forum could help me resolve my issue with accepting an invite for a Dev Kit.I received an email from williamvr@fb.com inviting me to confirm my shipping details but I'm having tr...
In case anybody stumbles across that. When trying to upload an .apk it complains of "Incorrect file type" and that it wants an... apk!It works with Chrome.
Hi how can i veryfy me with the 2 step verification
I followed the Instructions but every time I enter my device ID and click "Download File", the page goes error by saying And there is no problem with my device ID.Someone come help me plz :'(
Your app has been approved by our review team.The uploaded Production (Store) channel build is not compatible with Quest devices. Please upload a new build.it has been approved and it prompts that quest devices is not supported?
I usually do a lot of development on my mac and hate to switch to windows 10 to do stuff. I wanted to get my quest 2 working with my Mac but so far nothing that I do seems to trigger enabled usb debugging on my mac with the quest 2. This works fine i...
Hello, I wanted to try my hand at poking around the developer mode on my quest 2 but when I enable developer mode possibly looking in to creating an app or something musical. but I do not see a phone verification option only a credit card.. I make pu...
Hello,I am a technical artist currently residing in China, However I do not have a credit card, And my UK/Chinese debit cards are invalid for registering as a developer.Is there some way I can register for a developer account without a credit card?
With a Test User account, we had the ability revoke IAP allowing us to properly test out the feature for our projects. This feature has since disappeared and for testing purpose, it feels like I need to reset my device with a new account if I want to...
Hello, I just created an organization but realized after it was done that I was logged into the wrong account. I need to move this organization to a different account and cannot see how to do this in the dashboard. (Both accounts are now admins of th...
Hi PLEASE HELP!!! Had this game for 4 days now, not go passes the setup screenyet !! I am stuck just purchase GHOST GIANT game for the Quest but it won’t load,I have seen someone else with same problem on some forum, I cannot get passed the calibrati...
Hi, my oculus quest is one year old and is now having ongoing charging issues. The charge light shows orange yet the device charge percentage doesn't increase. I have rebooted the Oculus and experienced the same issue, unplugged the cable from the ch...
Good morning. I recently enabled "Development Mode" and now I my Quest in stuck in Development Mode despite factory resets, etc. I tried to factory reset with a dummy account and my Quest booted up without the Development Mode enabled, so I think it'...
Can anyone please let me know where the library has gone? I cannot longer access my APKs on Oculus quest after it was updated. The library Unknown sources are no longer there and although I have uploaded my APK I have no access to it. Where has it go...
so today i was very happy i saved for more then 6 months to be able to get a rift s. i looked almost every pleace for one and no one had any in stock and everyone had them priced so high i found a guy on craiglist that said he had a new one and wante...
Hi there. We recently updated our application with some new software that requires the MS Visual C++ redistributable package installed for it to work. I was under the impression that we could setup the Oculus store to install this as part of the app ...
While tryin to install and publish an APK into the Oculus Dashboard, I constantly get this error. I have an Oculus SDK and use the Unity 2017.4.35 Can someone help?
Hello, I have two organizations that I am an admin of. One, which was created last year, allows me to create Oculus Quest apps via the Create a New App option in the developer dashboard. However, when I attempt to take the same steps in my new Organi...
Received a scam/fake/fishing email from an Amar Patel today requesting "Oculus Developer Dashboard App Submission Feedback".Received 2nd email few minutes after from another person's Dropbox "Marcus Cai sharing App Submission Testing Assets".They ar...
Unfortunately we made a mistake, and set up the organization on the wrong developer account. We would like to delete it and add it to the correct account. How can I do it?I already reached out the support page and they have me a 100% unrelated answer...
I see on my most recent remittance documents that the total is being carried-over to the next month instead of deposited into my account. Can someone explain to me the new policy which is causing this to happen? It seems to have started in March. Tha...
My most recent app update isn't being pushed to my own Oculus account - when one of my users accessed the game it wouldn't load for them either. Any reason that my build wouldn't be pushed to users? It is selected as the main build in the store chann...
Is there a simple way to download our install numbers in an automated fashion?I've tried doing it via Selenium but the heavy use of JS and the FB style login means it is very difficult for it to be robust (e.g. my robot has just been asked to type in...