01-29-2025 03:49 PM
I have had this since Christmas 2024 and one day I used it for 5 minutes then charged it then a few hours later put it on and the screen was black so I restarted it and it didn't work so I did 5 times until I factory reset it and again nothing so I did it again it's weird I can hear the music to set your headset up but not see anything
01-29-2025 11:19 PM
Hey there,
Thanks for sharing your issue!
We understand that you are having trouble with your display on your Quest 3s device, which we realize can be extremely frustrating for you.
We are aware that you are unable to send any private messages but we encourage you to contact us via our website. Here is the link to our website. We are eager to fix this issue for you.
Looking forward to hearing from you!