01-17-2023 09:11 PM
01-18-2023 10:52 AM
Hey @Hgdd_! Thanks for reaching out! We can see that your tablet casting is giving you problems. We're aware of how uncomfortable that is, so let's settle this right away! Here is an article with steps to help assist you with the casting issue you are experiencing. To rule out if the problem is with the tablet or the headset, please try the instructions listed below:
If you have any questions, please don't hesitate to ask. We will be patiently watching for your response!
01-19-2023 03:09 PM
Hey @Hgdd_! We just wanted to follow up to see if you were able to resolve the casting issue you were experiencing when using your tablet device. Feel free to reach out to us if you have any questions. We'll be glad to assist you!
01-22-2023 10:18 PM
Casting on my phone works but my tablet still is struggling.
01-24-2023 11:50 AM
Thank you Hgdd_, for providing us with that update. We would like to work with you to look into this further. If you could go here and create a ticket we can get you connected with one of our specialists who will be able to assist you further. Our support team is waiting to hear from you.