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Can't log in to support

Hi, I can't login to the Oculus support center page: https://oculusdevelopers.zendesk.com/hc/en-us

When I click on "log in with oculus" this pops up for a second (see first image) then it loops back to the login page (second image). Clicking "cancel" reloads the page. FYI I have a dev account and can access the develper dashboard.

invalid.pnglogin.png

1 ACCEPTED SOLUTION

Accepted Solutions

No solution yet. Was referred to the accounts team who said they couldn't help then bounced me back here. I now need a serious issue resolved and no way of contacting support.

UPDATE: Tried on a different device and it worked. Then deleted the cookies on the device it wasn't logging in on and that worked too. Hope this helps

View solution in original post

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hi, Infamusentertainment

 

Thanks for bringing this issue to our attention, could you please send us a DM so we can investigate your issue further?

Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! 

 

Please remember, you must be signed into the community first to send us a private message.

 

Thanks!

jrb-vr
Explorer

I'm struggling with exactly the same issue. Have you been able to solve it?

No solution yet. Was referred to the accounts team who said they couldn't help then bounced me back here. I now need a serious issue resolved and no way of contacting support.

UPDATE: Tried on a different device and it worked. Then deleted the cookies on the device it wasn't logging in on and that worked too. Hope this helps