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Conversions in Funnel analytics not being reported on Financial Reports

tedriese
Explorer

Hello -

I have a large number of conversions on my Funnel analytics for my Oculus developer's account but the rest of the analytics have not triggered yet and most of the reported conversions are not appearing on my financial documents.  Please help me get this straightened out...

Ted

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hello,

Thank you for sharing your issue regarding funnel analytics.

To best assist with all developer enquiries please see the Developer Support site along side our FAQ page.

Thank you very much!

tedriese
Explorer

I already have - did you not read my post?  I've been trying to get this problem fixed for 3 weeks already.

tedriese
Explorer

I must have sent off 20 messages by now explaining this issue in detail and nobody is taking the time to read any of them - I just keep getting a bunch of canned responses.  It's all very frustrating.

This situation still has not been resolved and I just keep getting the run around.  I'm on the verge of shutting down my account and going to develop for a different company.  Meta does not appear to want to resolve this issue.

I had accumulated over 1,000+ conversion sales on my analytics and the internal payments department told me that their "initial estimate" was off - then I only received payment for about 20 conversions.  SCREW META!