Hi @Buwubi, has your app been reviewed since posting? We're having similar problems and I'm hoping to learn what the expected wait time is
We submitted our app twice but it has never made it further than "waiting for review". We learned 4-months into our first submission that the automated Test Results had an Infra_Failure error on the first basic malware test. Everything else was green. We contacted Oculus support and learned that this indicates an internal error on Oculus' side and, as we understand it, was possibly preventing our app from advancing in review
We were unable to cancel or upload new build ourselves while the first submission was stuck in limbo so Oculus canceled it for us. At that time, I requested that we receive priority on our next submission to which they agreed. Now, It's been 4-months since our second submission (8 months total wait), we have the same Infra_Failure error as the first time and it is impossible to contact the store team. Replies to our support tickets have been very sparse (2+ months of silence at times) but we have been lucky to have reached a Support Manager who is trying to help us contact the Store team. Apparently, even Support doesn't have a way to contact them!
