I've had the luxury of being able to gather all the information I needed for reviewers in the mobile industry but I'd love for this to move into the mobile VR reviews. I'm wondering if Oculus had this on their upcoming updates to their Oculus store for Developers to automatically gather useful information such as:
Device Name
Device OS version
Version of the app their using
GPU
CPU
What region their in
App download date/User since (date)
*(maybe) Total play time
*User level (if applicable)
*Content they've acquired
This would help QA get through handling some of our user's issues without diving too deep into communicating back and forth with our users who know or don't know how to get this information.
+1 to this idea, it would be incredibly useful to help resolve their problem
If there are GDPR issues here, you could have a "Request Info" button in the Dashboard, and then the user gets a notification in the Oculus app that asks them to "Give this developer access to your device/PC information to help diagnose your problem" which they can say Yes or No to.
