I am just wondering if there is a way to get support or answers from the Meta Quest team on this forum or Do you have a place to recommend to ask questions?
When watching videos on app submission they recommend to reach out at submission@Oculus.com for any questions. Our app "VR Horror Stories" is ready and was submitted. It say it is available on the Applab but it is nowhere to be found. I have sent a few emails in the last 2 month but the only answer I get seems to be sent by bots. Basically it is like they don't even bother reading your questions and send you back to this forum. I had zero reply here since 6 months. I am being very polite, and just ask for some basic stuff but this forum seems like really dead.
I don't want to be rude, because I don't want to blame anybody, but Oculus /Meta Quest seems to have the worst support of all. I never been so disapointed with a company in 30 years of business. You work really hard, invest a lot of money and time to find out at the end that nobody even reply to your simple questions.
Any body else in the same situation? Any help or direction would be really appreciated.
Here is the link to our app which can not be found on Applab.
