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Meta Avatar load fails with 'Failed to retrieve Avatar Specification' when using Federated User Ids

olaysia
Expert Protege

As of the 15th February 2023 Meta avatars being loaded using Federated UserIds as specified in the Cross-Play section of the documentations will not load. I get the following errors:

[ovrAvatar2 native] stats::url file transfer failed: http response code: 500

[ovrAvatar2 native] specification::Failed to retrieve Avatar Specification for user id 535713845439867

This was working fine just yesterday so I assume something has changed in the backend to cause this problem. This isn't the first time we've had problems using the Federated User Id system and its making it hard to justify keeping Meta Avatars in our product.

1 ACCEPTED SOLUTION

Accepted Solutions

Hello. Nope it just started working again. It was definitely something wrong on the Meta server (at least for my issue) which they seemed to have fixed. I haven't had the issue for a while.

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6 REPLIES 6

bk_brainiac
Explorer

I have the same issue but I get an error 400.

[ovrAvatar2 native] stats::url file transfer failed: http response code: 400

[ovrAvatar2 native] specification::Failed to retrieve Avatar Specification for user id 6026468974114410

Same experience using Meta Avatar SDK 18 or 20.1

hey!!

did u find any solution?? i am facing the same issue !!!

been stuck here for a while now !

Hello. Nope it just started working again. It was definitely something wrong on the Meta server (at least for my issue) which they seemed to have fixed. I haven't had the issue for a while.

goelz
Explorer

any update guys?

ElKrra
Explorer

Same problem here!

Any solution?