03-19-2023 12:57 PM
Congratulations. I have a problem when I go into steam vr or another game in steam like half life Alex I have these two controllers and none of the oculus keys on the controller work except the button to exit steam vr.
How can this be fixed?
- windows 11
- asus rog zephyrus gx502gw
03-19-2023 03:03 PM
Hiya @motend, we see you are having issues with your controllers in Steam VR. We understand how inconvenient this may be, and would be happy to assist you! Due to Steam VR is not officially supported by our software, there can be issues that occur and we do not have the tools, resources, or information to help resolve this. However, if this problem extends to our desktop app as well, please review the following:
We hope to hear from you soon!
03-19-2023 03:10 PM
Thanks, I'll try changing the batteries.
Yes, the controllers work well without connecting to a PC, and everything works when I connect via Air Link. Even Unreal Engine 5 also works well with controllers
03-19-2023 03:20 PM
Glad to hear your controller works fine still. We hope resetting the firmware helps out!
If you have any other concerns with our Meta VR products, please don't hesitate to give us a quick ring, we'll be sure to assist you all that we can. Have a nice day @motend!