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1 Year later. Still no replacement... Please help! The Rift S is no longer even made

PrimalBuilding00
Level 2

‎06-24-2022 06:14 AM

Bought my rift s for a review video but I had trouble so with support we decided to get it replaced

 

I sent it out to Oculus with the label they emailed me for a replacement double boxed, fast forward a week and UPS delivered it Facebook Tech suite 110 8875 Washington blvd Roseville ca 95678, but this was 1 year ago now

 

Due to covid, work and all these delays and receiving no response I am posting this here. Please help

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1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

‎06-25-2022 03:28 PM

Hi PrimalBuilding00! We definitely want to look into this with you. A year is far too long. Please reach out to us here: https://metaque.st/Support

We'll see what we can do. Thanks!

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