@MetaQuestSupport We are a 4 person household two adults and two kids with 2 quest 2s. I set up my account as admin for both of my two children A and B. The first Quest I am admin on with child A. Is there a way to have my wife set up the other quest as an admin with child B as a secondary account, but both of us be able to monitor both Kid A and Kid B account. (2 parent accounts able to monitor each child. Or is a Kid account only allowed to be managed by 1 admin? I don’t have a problem buying multiple games for each Quest (Admin1 and 2) but would like to make sure each kids accounts will be able to app share no matter what quest is used. Then I could set up my wife and I on one Quest each and then each child be secondary accounts on both quests no matter what quest they want to play.
Hey @Snuggles1419! We know how important it is to be able to supervise your childs account. We completely understand why you would like to have access to both childs accounts from each parents account. When using parental supervision, you aren't able to have a child account connected to multiple parent accounts. We suggest either each parent manage one child account or add both child accounts to one parent account. For more information about parental supervision, click here.
Let us know if this information was helpful. We look forward to hearing back from you!
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Hey @Snuggles1419! We wanted to check in and see how everything was going. Please let us know if the information we previously provided was helpful! We'll be patiently waiting for your response!
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Hello, @MugDark! We see you are wanting to know if there has been an update for managed accounts, and we do know the importance of being able to supervise accounts for your child, so we need to inform you that there still hasn't been a change on this matter. A child's account can only have one admin supervising it. Click here to learn more supervised accounts. We recognize that this may not be the answer you were hoping for, and though this is the way our managed accounts are to be set up, we would love for you to share your ideas and suggestions here, as we are constantly seeking ways to improve both our software and hardware. Please don't hesitate to reach out to us again if you have any further questions!
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Hello @MugDark. We're just checking back in with you to see if there's any updates on the issue you're experiencing. We're here and open to assist you if you have any further questions as well. Hope to hear from you soon!
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Hey there, @Myk61088! We definitely understand how important it is for both parents to be able to manage their children's accounts! There have not been any updates to this; however, you can keep an eye on all updates through our Meta Quest release notes. If there are any changes to how things are set up, it will be called out on the release notes. Additionally, the resources that we have provided previously should be helpful as well. If there are ever any changes, the articles for parental supervision may also be updated.
Lastly, if you have not already, we recommend that you also submit feedback on this via the Ideas board. We sent the link in a previous reply to this thread, but for ease of access, we will send it here as well! Sharing your feedback is so important, as our developers can see what features people would like to see in the future. While posts there do not receive a direct reply, other members of the community can chime in and share support for any ideas that they would like to see as well!
We hope this information helps. If you have any further questions or concerns, please feel free to let us know!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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