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2FA New phone

Creighton1897
Honored Guest

I’m locked out my Facebook account, I have 2FA set up on my account. I got a new phone and the codes won’t send even though I’ve got the same phone number. I have sent my ID but no reply of yet. Please help! 

1 REPLY 1

Kh_Phil
Community Manager
Community Manager

Hi Creighton1897,

Thank you for your message, and we’re sorry that you’re experiencing this issue. The best place to get assistance with this matter is on the Facebook Help Center
We apologize that the Forums team is unable to assist here.

This thread will be archived 48 hours after this reply is published.

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