cancel
Showing results for 
Search instead for 
Did you mean: 

2FA code

diminho.1
Honored Guest

Hi, I lost the 2FA number for my Meta account. I have the headset, I have the account details, I just need you to remove the 2FA or give me a way to access it. I don't want to lose all my games and data, please help me. 

1 REPLY 1

d0gg
Heroic Explorer

Initiate Account Recovery Through Meta Support

 

  • Visit the Meta Help Center.

  • Click the chat icon at the bottom right corner.

  • When prompted, select “Meta Quest” or the relevant product.

  • Type “Can I talk to a human?” to connect with a support agent.

 

Provide Necessary Information to Support

Be prepared to verify your identity by providing:

 

  • Full name as it appears on your account

  • Email address associated with the account

  • Current username or alias

 

Meta Support may request additional information to confirm your identity and assist in disabling 2FA or updating your phone number .

Quest 3-[512GB] - v.74 (non-PTC)
{PCVR} Predator Orion 5k (i7-14700F - Noctua NH-U12A Cooled)-64GB Crucial Pro 5600 (16GBx4)
8TB SSD (2x1TB Predator Helios PH18 SSD - 2TB WD Black SN770 SSD - 2x2TB Samsung 870 EVO SSD)
Predator Nvidia RTX 4070 Ti Super - Win 11 Pro
AXE5400 tp-link - Virtual Desktop
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?