cancel
Showing results for 
Search instead for 
Did you mean: 

2FA issues, cant log in

JustinOnVR2012
Honored Guest

So, very recently I was Helping my brother sign into his account (the one I am on now) And I logged onto his account on my meta quest app. But now i cant log into my
headset nor my meta quest app because i no longer have a phone number that is affiliated with the account and do not have the recovery code so if anyone could help me with this issue I would be very thankful.

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

Hi brother of  @JustinOnVR2012 😁

you should send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

They are able to help you with that.

View solution in original post

3 REPLIES 3

Choleni
MVP
MVP

Hi brother of  @JustinOnVR2012 😁

you should send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

They are able to help you with that.

thank you so much

Hey there @JustinOnVR2012! We have received your PM. We will assist you there! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?