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2fa not working and i cant get in my account

dextie.wextie
Honored Guest

heya!!! i would love some help to get my 2fa working again:(( i cant log in to my oculus and its just been sitting around since this started in 2024/22/10 or somewhere around that time. i would love some help to change the phone number of the acc so i can get the SMS code! or just anything that could help me log in, thank you:))

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there,

 

Thanks for sharing your issue!

 

We understand that you are having difficulties with your 2FA set-up, which we realize can be frustrating, but we are more than happy to look into this for you. 

 

Please send us a private message to allow us to collect a few personal details from you. To do this, please click on our profile and click on 'send message'. 

 

We can't wait to hear from you and get you back in the Metaverse ASAP!

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