03-15-2018 04:02 PM
When I go to setup sensors the second part after input height is to find touch controllers and squeeze trigger when you see green dot. I cant get green dot to show up.
I tried a ton of stuff.
Logs of both during beta and with it turned off and 2 sensors.
Turned off beta, and tried sensor setup again. No green dot or sensors show up on the screen when it looking for touch controller. I also received those dell items for usbc-usb- a type for my laptop with are official supported by dell to expand my usb ports as my laptop alienware 17r4 only has 2 native usb 3.0 ports.. I plugged each sensor into its own dedicated usb 3.0 i also tried one of them into a usb 2.0
I tried hookinh just two sensors up again, and still no green dot.
Do you think its the layout or spacing I have between sensors could affect this? I do have them mounted on the ceiling pointing into my play area, I did take them down and had same results, so i put them back up.
Attached is my room layout, I can do a 3d drawing if needed.
I can skip this part of the setup and everything works fine, its just annoying that the room setup don't work and the guardian system is a little funky.
I thought buying a 3rd sensor will improve my experience but it only has given me headaches.
03-15-2018 04:24 PM
03-15-2018 04:29 PM
03-15-2018 04:40 PM
03-16-2018 08:29 AM
03-16-2018 09:30 AM
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset