Hello there! Thank you for letting us know the experience you're having and we want to get a better look at this for you! Please make sure the following details were followed for the credit to be approved through this link here.
Please let us know and following that the credit will appear from 7 days of activation of the device. If the following was successful and it has been past 7 days we will be waiting for your response.
We hope this post finds you well and hope to hear back from you.
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Hey @ZombieEli17, Thanks for coming on over to our forums and letting us know about your issues. If possible, please contact us via PM, or if you feel more comfortable, head on over to our main support site. We would love to be of some assistance. To get to our PMs select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi, @ZombieEli17! Thanks for reaching out to us via PM! We'll be able to move forward through that channel moving forward. This is certainly not a situation any user should have to continue with and we're eager to continue working through this problem with you. Let's strive together to get you back to gaming! We'll be watching out for your next response!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, @Brokey15243. Thanks for reaching back out and letting us know that you and your friend didn't receive the $30 referral credit. So we can take a look at your account and get some personal information, can you please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember that you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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