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3D applications no longer start after updating to PTC V68

serg.244210
Explorer
today i received a small update to v68.0.0.388  and now 3d applications won't start
2 REPLIES 2

TheLegend27
Retired Support

Hey @serg.244210! I noticed you were running into issues starting 3D applications on the newest PTC V68 build, so I wanted to get a bit more information to bring to the team.

  • Which Meta Quest device are you using?
  • Can you check your headset's current version?
    • You can check in Quick Settings > Settings > Software Update under the Current Version Details section. The formatting should be 68.#.#.###.###.#########. I'll need the full version number string.
  • Is there a specific application that won't launch, or is it all 3D applications?
  • By 3D applications, do you mean games and apps such as Beat Saber, Pavlov, etc., or did you mean another type of 3D application?
Technology, at a certain level of sophistication, is indistinguishable from magic. - some wise guy or something probably

hi 
q3 v68.0.0.388.364.623999494

3D applications such as 11 table tennis, Asgard's Wrath 2 and others did not launch
when starting there was a game splash screen and 3 flickering dots  
but after several headset reboots everything worked
 
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