12-30-2022 06:46 PM
I am not having success finding the 5 digit paring code in my headset. I have my iphone and headset within 20 feet of my WiFi but when Meta quest ask for the 5 digit paring code from my headset I turn on the headset but no code appears only the oculus logo.
12-30-2022 06:51 PM
Hey there! It's never fun waiting on devices to pair, and we want you to be able to enjoy all that VR has to offer! Let's get this sorted out so you can enjoy gaming with ease. We have a few troubleshooting steps available, please try the following:
We hope that helps!
12-30-2022 07:14 PM
I came here for the same issue!
It's become super frustrating. 😞
12-31-2022 10:04 AM
Thank you for the tips.
All I can see in the headset is the quest 2 logo. How can I tell what Wi-Fi network the headset on connected to? On my iPhone I can go to settings and view my WiFi connection but not the headset.
Bluetooth is on and enabled. I reinstalled the Mega Quest app. Is that the correct one? It is still asking for the 5-digit code, but I cannot not find it in the headset.
Thank you for the help.
12-31-2022 10:39 AM
We're here to help! You can check out the troubleshooting tips on our site here for further assistance with getting the WiFi on your device setup. We hope this helps!
01-01-2023 11:54 AM
Hey there @Edenleo1.gmailcom. We are just wondering if those tips that we gave you yesterday helped you out with your issue. If you are still needing help with connecting your headset to WiFi, please reach back out! We wish you the best and enjoy the New Year!
01-01-2023 03:03 PM
I performed the factory reset, then the 5-digit code appeared. Thank you!
01-01-2023 03:23 PM
We are so glad to hear that you were able to get everything working @edenleo1.gmailcom. If you are ever needing anymore assistance, please don't hesitate to give us a shout! Happy holidays and enjoy your New Year!