cancel
Showing results for 
Search instead for 
Did you mean: 

50$ credit not received

Manu.7
Honored Guest

@MetaQuestSupport  Item: Meta Quest 2. I did not receive $50 credit with the product after activation. I did not receive any notification in the VR regarding the credit..

6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Manu.7. We understand the importance of being able to redeem your credits without issues. We'd love to look deeper into this issue for you; please send us a PM. Select our name to get to our profile page, or click here: Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Manu.7
Honored Guest

Sorry, I could not see 'Post' message option. Please reach out  to me on redacted

Manu.7
Honored Guest

@metaquestsupport

Sunnyjoshi2613
Explorer

Got my credits to wallet. Thanks @MetaQuestSupport 

Hey there, @Manu.7 and @Sunnyjoshi2613! We understand that this issue could be concerning to both of you, but we want to assure you that we'd love to help out! We'd love it if you both could send us a PM so that we can gather some information from you both so we can assist further. Please select our name to get to our profile page, or click Here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Thank you both so much for your patience with this issue. We're looking forward to receiving your PM's!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

hey there, @Manu.7 and @Sunnyjoshi2613! We just wanted to check in with both of you and see if you're still needing assistance. If you are, make sure to send that PM that we requested in our previous reply!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?