01-14-2022 12:38 PM
...since Oculus support received my headset for a warranty replacement, that stated a 3 day turn around.
Still not received any information.
Rather than a reply that says, "soon" or "Thanks for your patience"
Can I have a replacement unit please?
Ticket No - 3575945
03-04-2022 09:12 PM
I checked up on it with the live chat support. They gave me a tracking number so I could check myself.
03-05-2022 09:00 AM
Yes, they sent me a shipping information and a DHL tracking link.
03-05-2022 01:05 PM
I'm glad it eventually got resolved.
