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AMD Ryzen 9 AI HX 370 NOT SUPPORTED

TrickyDick1972
Honored Guest

I just recently purchased a new Asus Vivibook S with the all new AMD Ryzen 9 AI HX 370 CPU and a Meta Quest 3 vr headset. I am beyond pissed off to find out that META does not support my gpu even though it beats all 20 series gpus and many of the 30 series gpus.

I tried chatting with support and they wouldn't give me any answers as to why it is NOT SUPPORTED, if it will ever be supported. They just told me to come complain here!

4 REPLIES 4

oculusness
Consultant

@TrickyDick1972  the laptop GPU may not be on the supported list but it may still work with the SteamLink or Virtual Desktop apps that bypass the hardware check and connect the headset to the laptop wirelessly.

Did you specifically buy the laptop to play PCVR without checking the supported hardware list?

Windows PC Requirements to use Meta Quest Link | Meta Store

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

I bought the newest, most powerful APU on the planet. It never occured to me that it MIGHT BE UNSUPPORTED. This is a clear issue with Meta being lazy and not supporting the newest hardware in a timely fashion!

@TrickyDick1972  so, have you tried SteamLink or Virtual Desktop to connect your laptop to the headset wirelessly?

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

RaRaRiach
Honored Guest

Did this get resolved? Was the issue with the iGPU? We have the same cpu but with an rtx 4060 gpu so really hoping it will work!

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