06-30-2023 09:45 AM
Hello, if I bought pro shortly before the price cut, can I refund the difference or get compensation? (It doesn't feel good when the price of an item you bought a while ago suddenly drops!)
06-30-2023 10:43 AM
If you bought it anywhere other than oculus you have to talk to them. Most places will price match with in reason. But in reality that's how economics work, I don't think you are actually entitled to compensation.
06-30-2023 12:23 PM
@PITTCANNA is 100% right on this one. If you purchased your Quest Pro from Meta directly, I'd recommend reaching out to support so they can look into your options. You can submit a ticket with the team here. It's been a while since the price dropped in March, so I'm not sure there's much (if anything) that can be done. Never hurts to check though!
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