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Accidently made a purchase

St1m8r
Honored Guest

purchased pavlov as a gift by accident and i did try you refund it but it wouldnt let me please help

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hello @St1m8r! We would love to look into this for you! We would like to invite you to private message us in order for us to look into the matter further. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you soon! 

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MetaQuestSupport
Community Manager
Community Manager

Hey, hey @St1m8r! We're checking in to make sure you were able to get that refund looked into, or if you've run into any further trouble with that at all. We'd like to make sure everything went smoothly for you along the way, so please don't hesitate to reach back out with a PM! We're happy to lend a hand!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

St1m8r
Honored Guest

I gave it to my friend but he refunded the gamethis is his screen where he returned itthis is his screen where he returned it

 

We wanted to check in with you, @St1m8r, to see if you still needed any assistance! Digital refunds can sometimes take a few days to be processed by financial institutions, so we hope that everything went through for you. Please let us know if there's anything we can help you with.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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