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Account Action Required - Add a Parent or Guardian

reaper.852196
Honored Guest

One of my vr accounts are saying this 

You can ask another parent or guardian to manage your account instead.
As a reminder, you will need to take action by 22 September or your account will be permanently disabled and you'll lose your apps and in-app purchases. And I’m not under age how do I fix it 
1 ACCEPTED SOLUTION

Accepted Solutions

Eire_Max
Meta Quest Support
Meta Quest Support

Hey there!

I know the idea of your account being disabled can be quite scary but don't worry!

There is a great support team who will be able to help you, you can find them at this link.

If you're signed in, you can send them a Private Message with your issue and they will work to solve any problems you have.

Have great day!

Moderator 2 Electric Boogaloo

View solution in original post

2 REPLIES 2

Eire_Max
Meta Quest Support
Meta Quest Support

Hey there!

I know the idea of your account being disabled can be quite scary but don't worry!

There is a great support team who will be able to help you, you can find them at this link.

If you're signed in, you can send them a Private Message with your issue and they will work to solve any problems you have.

Have great day!

Moderator 2 Electric Boogaloo


please help my other account is disabled because it’s saying I’m under age but I’m not under age it keeps saying  this

 

You can ask another parent or guardian to manage your account instead.
As a reminder, you will need to take action by 22 September or your account will be permanently disabled and you'll lose your apps and in-app purchases.      And then when I go to next page there’s a link that doesn’t load can someone please help me 
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