08-07-2023 04:19 PM
My Oculus Quest seems to have died. I got a Oculus 2 to replace it and tried to login to my account to figure out how to sync a new device only to discovery that Meta doesn't show either my device or my prior purchased games. I cannot figure out how to find my old account. Please help!
08-08-2023 10:37 AM
Hey there, @MerylJean. We can definitely understand how concerning it would be to lose access to your original account that has all your purchases, and we'd be glad to help out! Please reach out to us through a PM and we'll do everything we can to get you logged into your account again! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing back from you!
08-09-2023 10:45 AM
Hey there, @MerylJean. We just wanted to check in since we haven't heard back from you yet. If you'd still like help with this just let us know, we'd be glad to help out!
08-10-2023 12:22 PM
I sent a message, but haven't received a response.
08-10-2023 01:58 PM
Thanks for getting back to us, @MerylJean. We've gotten back to you in PMs, so we'll continue over there. Talk to you soon!
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