4 weeks ago - last edited 4 weeks ago by cherrycolaa
Help I messed up, I bought a quest 2 second hand and made a secondary account with all my games on. I was sick of logging into both everytime I wanted to play so I did a factory reset to remove both accounts and just log in to the secondary one. Now it made me make a new account but I forgot the email of the one I had previously of the reset what do I do pls help me🙏🙏
4 weeks ago
Hey @will.130127,
For account issues, it's best to reach out directly to support.
If you haven't already - click here, then, click "Send a Message" to privately message CS! 🍒
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset