*Account Migration*

[xusnlivin]

OK, this is getting annoying...

When I logged into my Quest 2 one day I was advised I needed to create a meta account and so I did. As far as I know I migrated my account when I did this. I still have access to all my games, etc.

Why am I receiving these emails?

Thanks,

[Artemiss_HTTA]

Same goes for me

made the meta account a year ago, and received a email yesterday that i need to migrate the account to meta account or i will loose everything when they delete it on march 26. not sure about all of this, is it a real mail from meta? Also does not explain anything how to do it 

[roger.horton.1257]

I got the same email.

I have an oculus account that I use for Quest 2, and I created a Meta account because Meta warned me that I had to. Now I get this email. The instructions I find for migrating don't work. I'm afraid I will lose my games at the end of March. Can Meta tell us how to migrate?

[Artemiss_HTTA]

There does not seem any support at meta, at least i can not find it

[MetaQuestSupport]

Hi there to all of you! We notice that a number of you are experiencing the same thing. We recognize that there may be some confusion following this email informing you that your account is scheduled to be deleted. We would love to check into this for each and every one of you, since we don't want any of you to have to worry about your account being deleted. Please shoot us a PM. Select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

We can't wait to hear from you soon!

[rcmusic35470]

same here. I thought i already migrated. My meta account and facebook account are synced in the meta account center.  am i ok?

[roger.horton.1257]

Thanks to MetaQuestSupport, my account is now migrated and I am happy. I was very frustrated with endless prompts for login when I was already logged in (to something), and what seemed to be bugs in Meta's webpages. MetaQuestSupport suggested I try a different browser. I tried Firefox, and that cleared up most of my confusion. Now, I can log in directly to Meta and see my orders. Then I can log in to the Forum with no problem. Edge (which is up to date) was just not working correctly with the Meta website.

[xusnlivin]

Good to hear. I have yet to have my issue resolved and am waiting for an official response from a person in support myself. 

Just saw an article on google and it seems that anyone with a previous Oculus account is at risk of losing anything connected to that account by march end when they remove Oculus from Meta.