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Account center hacked META

maybraco
Honored Guest

Hello

My Facebook account got hacked, and the hacker created a META account with a different email address than mine. Right now I cannot delete that connected account, as they have a two step verification. The email used is also added into my profile. How can I remove it, or can a support help me with that?

I have raised the issue with Facebook support as well but right now no updates on how to delete the account and the hacker's email address connected to the account.

Should be of interest of META to know that someone has a fake account interacting with others using a fake profile.

Appreciate any help

 Thanks and regards

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hi @maybraco, we understand it is a concerning issue to have your online privacy breached, therefore we request you to PM us so that we could investigate about this in detail as it may require some personal information.
 

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Laila521
Honored Guest

Hi, I have the same problem. How did you contact FB support - I'm unable to do that. I tried messaging Meta but they say it's a FB problem, even though it's a meta account. I would be interested in hearing if you manage to sort this.

Hi there Laila521 we request you to PM us so that we could investigate this in detail as it may require some personal information.
 

  • Please select our name to get to our profile page, or click here.
  • Next, click "Send a Message" to privately message us!

Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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