08-12-2024 12:16 AM
Hi:
I have a really big problem so i setup/created 2fa on my main account and it was all set up but a day later I accidentally deleted the Authenticator app and I cannot sign in anymore because I don’t have the verification and I am really upset cuz I have spent money on that account btw the account email is molar0718@outlook and I have the email that I set it up with I also have the password but I don’t have the verification to sign in with
08-13-2024 11:44 AM
Hello @molaros !
We understand that you have lost access to your account as you are not able to receive the 2FA authentication code. In order to further investigate this, we invite you to send us a private message. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
08-14-2024 12:02 PM
Hello @molaros !
We are just checking if everything is alright. We haven't heard from you since then. We assume everything is alright. If not, please send us a private message.
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