12-12-2024 07:50 PM
My account has been hacked which resulted in my facebook and instagram to be suspended. I can not log into the oculus to retrieve my games. I appealed and appealed and nothing. I sent photos and did the moving of the face verification and I don’t know what else to do l. I also tried replying back to the email where it said it was going to he suspended and still nothing. I tried making another account for my son and that also got suspended.
My original account I only posted family related pictures and the hacker posted other things to get it suspended. I don’t understand why it is so hard to get the account back since it is obvious it was hacked. Any solution would be greatly appreciated to recover our games back.
Thanks
Valerie
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