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Account suspension review request

martynasstropa.149565
Honored Guest

Hello,

A few days ago, I have received an email that my Meta account was suspended alongside my Oculus account. The email indicated that I "Have 30 Days to Request a Review" and that I should "contact Oculus Support" if I think the account was suspended by mistake. I followed the links in the mail but couldn't find where can I request a review..

My Facebook account was suspended because of a mistake, so I cannot log in to my Oculus account either.

Please help me recover my account. Please tell me how can I request a review?

Thank You

1 ACCEPTED SOLUTION

Accepted Solutions

Hi my fellow VR player, 

Here is a link that will help you to get in touch with Meta support. Just choose the "email us" option and explain to them why your account was wrongfully suspended. 

Get support | Meta Store

I hope this helps you to get your account back. 

Best, 

XSlayer007

View solution in original post

4 REPLIES 4

Hi my fellow VR player, 

Here is a link that will help you to get in touch with Meta support. Just choose the "email us" option and explain to them why your account was wrongfully suspended. 

Get support | Meta Store

I hope this helps you to get your account back. 

Best, 

XSlayer007

Can't find it anywere 

I been 2 hrs trying to contact them and fix this trouble 

 

Hey there, @Newfee50! We don't want you missing out on the VR experience, so we wanted to pop in to help out with this account problem! To begin with, we'd like to clarify if you were able to log into this account at auth.meta.com to get that appeal process going? If you're still having trouble, please send us a PM and we'll be glad to look further into this issue for you. You can select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Keep in mind, you must be signed into the community first to send us a private message. We'll be looking out for your message! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Andrea.4
Explorer

I got my Facebook disabled and I can't find or see where request or appeal

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