07-23-2024 07:04 AM - last edited on 07-23-2024 07:42 AM by ThyRuinedKing
Hi my sons account has been suspended. I am using my email. I bought him a VR headset and now he cannot use it for anything. He hasnt used it for a few months but now wants to play robllocks. Can someone please help me as Im running out of patience. spent £500 on it and cannot use it. I'm getting this:
Contact our support team
07-23-2024 08:26 AM
Hi there, @aaron.mbaziira.2024! Thanks for reaching out with this issue.
To review your accounts further, we need some more information. Please send us a PM by selecting our name to get to our profile page, or clicking here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to your message. Have a nice day!
07-31-2024 03:18 AM
Hi I cannot access the private message you directed me to. Can you please help so my son can use his VR headset. I cannot log in with my email at all
08-01-2024 08:31 AM
Hi Aaron, thank you for reaching out! You can send us a private message by selecting our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear from you soon!
08-02-2024 08:35 AM
Hi there, just reaching out to check if you need anymore help. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message!
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