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Adding child account

ery.kah.179290
Honored Guest

I created my sons account first not realizing they were going to ask for proof to verify his ID. I created my own parental account but after the fact. Is there a way to link his already existing account to my new parental account? I would hate to have him loose everything and have to start over. He purchased games. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Thanks for reaching out to us, @ery.kah.179290! Oh no! We know how important it is to have access to your account, and we surely wouldn't want your son's account to be suspended. We'd love to take a closer look at this for you! However, due to the potential of dealing with private and sensitive information, we'd be more than happy to continue helping out if you'd reach out to us in a PM! Please select our name to get to our profile page, or click here! Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're looking forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Knock, knock, @ery.kah.179290! We're stopping by to ensure that you were able to send us a private message and that you're in contact with a support specialist. We're anxious to get you back to playing your games and apps, so the sooner you message us, the quicker we can assist you. We are grateful for your time and wish you a wonderful day!​

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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