Adding payment issues

[Sinstalker21]

I am unable to pay for anything from the store and have opened support tickets and either no one responds OR the one that did didn't have any resolve for it and stop responding.  When I try to add a credit card I get....

There was a problem trying to add this credit card. Please try again or use a different payment method.

I have used 3 different cards and checked and rechecked what was entered each time. When I try using Paypal I get.....
Paypal did not complete successfully. Please change to a different payment method or click Continue to be redirected back to Paypal. After that, you'll return here to finalize your order.

This is very frustrating since I have only had My oculus headset for a few days and that was due to having to buy it from Amazon since I was unable from the Oculus store.  I have read MANY forums of ppl having the same issues and no one in support seems to know how to fix it.  The lack of customer service w/ the Oculus is distressing to say the least and I have seen ppl saying they was returning their headset due to lack of support.  I will have to say this IS the worst I have ever received from ANY company.  You would think a "up and coming" VR company would have better standards and at least a phone number for customer service for us to call....I am very disappointed.  I guess Amazon and Steam will get my money since Oculus doesn't apparently need it....

[Sinstalker21]

jjohnnyboy111 said:

Started off with a DK2 loved it. Graduated up to CV1 even better but I am at a stand still here with this payment bug that oculus refuses to rectify. Tried several credit cards all have errors. Managed to link my paypal but keep getting errors when trying to purchase a game saying error with payment method. HMMM why does this have anything to do with my payment method when I try to use store credit. I tired this on multiple devices and on the home app and browser versions of my account. opened ticket....clueless service agent asks me to restart my computer...maybe that will help...even better lets reinstall windows....ha..call your bank maybe they are the problem....nope... did you clear your browser history...Are f***ing kidding me! Now if I could only figure out a way to get my money back o wait I cant since best buy wont take it back...great I guess I will have to settle for a long drawn out legal battle with oculus since they cant get their shit together maybe the 100s of other people your are ignoring will join me.....we will find out.

Yeah it sort of sounds like they need to check your act out on their end.  For me it was an issue with me cancelling an order only to find out my Citi card thought, due to it being almost $1000.00, that my card was stolen so they blocked the payment until they heard from me, which was hrs later when i saw the email and text.  Due to that Oculus wouldn't take ANY form of payments from me, I guess they thought it was my fault....but I contacted Oculus and finally find someone willing to actually look at my acct. again after I explained it.  He did an "update" and it was all better after that.  IDK but maybe something similar happened to you? GL!

[Anonymous]

I’m only hoping to get the following things on the Oculus store: Beat Saber + all the bonus tracks, Superhot VR, and Space Pirate Trainer. So if anyone has codes for them send them to me

[cjianhua]

i had same problem in buying the headset

i tried creat new account it still cant proceed order ,all of them block in the last minute

i had try visa master amex discovery,also change address,ip,browser,email,name,phone number all stuck in the mysteris way

sent multiple ticket

the only reply is abnormal use report from financial institution

they cant re enale it 

what a shame wasting my time

so tired